Legal
Last updated: February 2026
Netodin is a managed infrastructure platform operated by Odinzone Labs LLC, a company incorporated in Delaware, United States. Our website is hosted at netodin.com.
For privacy-related inquiries, contact us at: privacy@netodin.com
We collect personal data in the following contexts:
Account and billing data — When you sign up or purchase a plan through our client portal (WHMCS), we collect your name, email address, billing address, and payment information. Payment card data is processed directly by Stripe and is never stored on our servers.
Usage and support data — When you interact with our live chat (Tawk.to) or contact us, we collect your name, email address, and the content of your messages.
Technical data — We automatically collect your IP address, browser type, device information, and pages visited when you use our website. This data is collected via Google Analytics and Google Tag Manager.
Marketing data — If you interact with our Meta (Facebook/Instagram) ads, Meta may share limited data with us for conversion tracking purposes, subject to Meta's own privacy policy.
We use your personal data to:
— Provide, operate, and maintain your managed infrastructure service
— Process payments and send transactional emails via Amazon SES and Google Workspace
— Respond to support requests and inquiries
— Analyze website usage and improve our services
— Measure the effectiveness of our advertising campaigns
— Comply with legal obligations
We work with the following third-party services that may process your personal data:
Stripe — Payment processing. Data processed in the United States. Stripe Privacy Policy
WHMCS — Client portal and billing management. WHMCS Privacy Policy
Google Analytics & Google Tag Manager — Website analytics and tag management. Data processed by Google LLC. Google Privacy Policy
Meta (Facebook/Instagram) — Advertising and conversion tracking. Meta Privacy Policy
Tawk.to — Live chat support. Tawk.to Privacy Policy
Amazon SES — Transactional email delivery. Data processed by Amazon Web Services. AWS Privacy Policy
Google Workspace — Internal communication and email. Google Workspace Privacy
Our website is hosted on servers located in London, United Kingdom (Stablepoint). Client portal and billing data is managed through WHMCS. Payment data is handled by Stripe and stored in the United States.
If you are located in the European Economic Area (EEA), please note that your data may be transferred to and processed in countries outside the EEA, including the United States. We take steps to ensure appropriate safeguards are in place for such transfers.
We use cookies and similar tracking technologies to operate our website and analytics. These include:
Essential cookies — Required for the website and client portal to function correctly.
Analytics cookies — Used by Google Analytics to understand how visitors interact with our site.
Marketing cookies — Used by Meta Pixel and Google Tag Manager to measure ad performance.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the website.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Billing and account data is retained for a minimum of 7 years to comply with financial record-keeping requirements. You may request deletion of your data at any time, subject to legal obligations that require us to retain certain records.
Depending on your location, you may have the following rights regarding your personal data:
— The right to access the personal data we hold about you
— The right to correct inaccurate or incomplete data
— The right to request deletion of your data
— The right to object to or restrict certain processing
— The right to data portability
— The right to withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at privacy@netodin.com. We will respond within 30 days.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
For any questions or concerns regarding this Privacy Policy, please contact:
Odinzone Labs LLC
Delaware, United States
privacy@netodin.com